Chatbots are now a day in trend for almost every industry. Different use case being handled using AI algorithms and predictive and behavioral analysis. This makes Chatbots smarter in competition to human mind.
What we do in Chatbots:
- We understand your business problems and suggest if there is a need of chatbot or not.
- One need identified we suggest in which all areas it can be implement.
- We create all the use cases and business scenarios based on your business process.
- We then develop all use cases and test it with All the internal operational teams first.
- Test pass and then we make it live for end user customers.
How can chatbot reply to my all queries:
Use of AI makes it very intelligent. With predictive analysis chatbot can predict what customer looking for as soon as they start interacting with chatbot. Then based on customer response they create a pattern and save in system to assist the customer next time. This is wow experience that they create for customers.